Relationship Manager (Canning Vale) $40 per hour casual rate | Full-time hours | Monday to Friday, 8:30am‑4:30pm
Zoom Recruitment partners with leading national organisations to match skilled people with quality opportunities across Australia.
We are seeking an experienced Relationship Manager to join a well‑established industrial supplier based in Canning Vale. This phone‑based, customer‑relationship role involves managing a large portfolio of small to mid‑value business accounts across Western Australia. The ideal candidate will be a confident communicator with a background in sales, customer service, or call‑centre operations, and a proven ability to build relationships while delivering exceptional service.
About the role As part of a supportive, high‑performing branch team, you will manage an extensive list of accounts (typically under $15k in value) and act as the key point of contact for pricing, orders, and customer queries.
Responsibilities
Managing daily inbound and outbound customer calls, maintaining strong client relationships
Preparing quotations, processing orders, and providing accurate pricing support
Proactively identifying opportunities to retain and grow customer spend
Maintaining CRM records and ensuring accurate account documentation
Collaborating with the Area Manager and field sales team to support overall account performance
Providing professional, solution‑focused service in every interaction
What you'll bring
Experience in customer service, inside sales, or call‑centre account management
Confident, articulate phone manner with robust relationship‑building skills
Excellent time management and attention to detail across multiple accounts
Competence with Microsoft Office and CRM platforms
A proactive and organised approach to sales follow‑up and customer retention
Full working rights in Australia and reliability to work onsite full‑time hours
Experience within industrial, technical, or trade‑related sales will be highly regarded, but is not essential.
This is a casual position offering full‑time hours, Monday to Friday. The successful candidate will earn $40 per hour plus superannuation and enjoy the stability of consistent weekday work within a well‑structured national organisation.
Applicants must have full working rights in Australia; remote or work‑from‑home options are not available.
If you are a motivated relationship‑builder who enjoys phone‑based customer interaction and takes pride in professional communication, we would love to hear from you.
To apply, submit an up‑to‑date resume in Microsoft Word format by clicking
Apply Now. As part of our application process, you may be invited to discuss screening questions with Nate.
About Zoom Recruitment Laverton North, VIC, Australia
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