Overview
With a deep connection to the Australian way of life, Jardan is an Australian owned business that supports local manufacturing. We drive the simple mission of making beautiful furniture pieces with a sustainable and responsible approach. Our showrooms are carefully curated and each space is a direct translation of how the furniture, homewares, art and lighting can exist together. Our head office, sales and production teams work together, evolving ideas and solving problems. What started as a team of eight has now grown to over 200 staff members who all live and breathe a collaborative ethos.
Position
Administrative Support Assistant – full‐time, 12‐month fixed‐term contract with potential to become ongoing. Reporting to the Customer and Sales Support Manager, this role provides essential support to the national sales team, ensuring smooth coordination of sales processes and project delivery.
Candidate Profile
Highly organised, robust attention to detail and a collaborative approach. Previous experience in sales or customer service is highly regarded. The role will be based at the head office in Scoresby.
Responsibilities
* Prepare accurate quotes for clients and internal teams, ensuring correct pricing, specifications and lead times.
* Process sales orders end‐to‐end, checking all details before submitting to production.
* Provide day‐to‐day support to BDMs, project consultants and sales consultants to assist with project delivery.
* Review emails, briefs and technical documents to extract key information for quoting and order processing.
* Assist with tender submissions, ensuring documentation is complete and submitted on time.
* Maintain accurate client and project records in FileMaker.
* Mark up floor plans to support delivery planning and coordination.
* Communicate with clients to provide updates and respond to enquiries.
* Liaise with internal teams (production, logistics, R D) to ensure smooth information flow.
* Follow up on deposit payments to keep orders progressing.
* Coordinate custom product or fabric requests with R D.
* Support after sales, sales support and customer support teams as needed.
Benefits
* Beautiful work spaces.
* A great team environment that works as one.
* Access to our Employee Assistance Program.
* Competitive salary.
* Generous staff discounts on furniture and homewares.
* Refer a friend payment incentive on applicable roles.
Application
Please email your resume to our People and Culture team. Only shortlisted candidates will be contacted.
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