Job Description
Purpose of the Role:
* Deliver exceptional customer satisfaction through tailored equipment solutions.
Main Responsibilities:
* Servicing customers face-to-face, over the phone and via email.
* Generating accurate hire schedules, quotes and invoicing documents.
* Providing on-site support to customers and colleagues during equipment loading operations.
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Required Skills and Qualifications
To succeed in this role, you will need:
* Proven experience in providing excellent customer service in a face-to-face environment.
* A strong desire to provide an outstanding customer experience.
* The ability to absorb and apply technical knowledge effectively.
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Benefits
We offer a range of benefits that support your career growth and well-being:
* Clear development pathways for professional growth.
* Flexible working arrangements to suit your needs.
* Access to exclusive employee discounts, wellness programs and more.
* An additional leave program for extra time off when needed.
* Salary packaging options, including novated leasing and sacrifices.
* 12 weeks' paid parental leave for new parents.