You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Rental Service Officer / Ready Return Officer / Vehicle Service Agent page is loaded## Rental Service Officer / Ready Return Officer / Vehicle Service Agentlocations: Launcestontime type: Part timeposted on: Offerta pubblicata oggijob requisition id: JR******## ## **Job Description**We are currently seeking a sales motivated and customer-oriented**Sales &** **Customer Service Officer**to join our **Launceston Airport and City t**eam on a **casual** basis## * A competitive hourly rate + casual loading + generous, uncapped incentive scheme* Opportunity to maximise your income based on your exceptional performance with our incentive program* Ongoing training and development* Access to same-day pay via our financial wellbeing provider* Employee Referral Program - earn $$ when you successfully refer a candidate* Company uniform provided* Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more* Access to an international brand with opportunities to work nationally and globally* Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness* Great culture, working with an energetic, supportive and high performing team## Some of the key responsibilities include:* Greet customers and assist them in renting vehicles as based on their preferences and needs* Process rental agreements accurately and efficiently* Address customer inquires and concerns promptly and professionally* Inspect vehicles before and after rental periods, noting any damages* Achieve or exceed sales targets* Maintain knowledge of current promotions, services, and products to assist with sales efforts* Build strong customer relationships to encourage repeat business and referrals* Detail and clean vehicles to business quality standards* Refuel and transport vehicles## To be considered, you should possess:* Previous experience in sales, customer service or retail* Car rental experience is highly desirable* Strong communication skills and ability to interact with customers* Computer literacy skills required* Ability to work efficiently in a fast-paced, high-pressure environment* Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays* Valid Australian driver's license with a clean driving record* Current and ongoing Australian work rights* A positive can do attitude**Europcar Mobility Group**Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. *"We help to change the way you move"* is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than ******* vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at:
#J-*****-Ljbffr