About the Role
The Administration Assistant supports the day‐to‐day operations of CatholicCare Tasmania by delivering high‐quality administrative and reception services. This role ensures smooth office functioning and provides a welcoming and professional first point of contact for clients, staff, and external stakeholders.
Key Responsibilities
* Cover reception and front‐of‐house duties, including managing incoming calls and inquiries.
* Sign visitors and clients into the site.
* Photocopy and collate documents.
* Prepare and send correspondence.
* File and perform general administrative tasks to support the operation of CatholicCare Tasmania.
* Support the Early Learning and Care Administration team by managing the end‐to‐end enrolment process.
* Monitor the waitlist and booking requests.
* Respond to general service and parent enquiries.
Qualifications
* Demonstrated relevant experience in a similar position.
* Intermediate to advanced administrative and data entry skills, with a high level of accuracy and attention to detail. Proficient MS Office skills, especially Outlook, Word and Excel.
* Highly developed time management and work prioritisation skills, with the ability to work independently for extended periods and meet deadlines while maintaining accuracy and quality.
* Strong interpersonal skills and confidence in engaging with customers, particularly parents, over the phone and in person.
* Commitment to confidentiality, ethical practice, and respectful client service, with the ability to handle sensitive information and situations with discretion.
* Ability to work collaboratively as part of a team and liaise with people at all levels.
* Excellent written and verbal communication skills.
* Desirable experience in using a childcare management system, such as QikKids or Xplor.
* Understanding of, or willingness to learn about the mission, values and operations of CatholicCare Tasmania and the Catholic Church in Tasmania, and a genuine alignment with its purpose and community‐focused approach.
Benefits
* Salary packaging benefits to increase take‐home pay.
* Four (4) bonus leave days per year.
* Discounted private health insurance.
* Opportunity to be part of a leading NFP organisation committed to compassion, service and community wellbeing.
Employment Conditions and Other Information
CatholicCare Tasmania is committed to safeguarding the interests of children and young people. We require all applicants to undergo an extensive screening process prior to appointment.
CatholicCare Tasmania is an equal employment opportunity employer and promotes a family‐friendly workplace. The successful applicant must be eligible to work in Australia and will need to evidence registration to Work with Vulnerable People and Police Check as part of the recruitment process.
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