Job Title: Retail Consultant (260000IG)
Job Description
About the role
Join us as the friendly face of RACQ, where every conversation is a chance to create genuine connections and drive meaningful sales. In this fast‐paced member‐focused role, you'll uncover needs quickly, match members with the right assistance and insurance solutions, and deliver the kind of service that keeps people coming back. If you love great conversations, smashing targets, and being part of a supportive, high‐energy team, this is your chance to shine. Beyond sales and service, you'll be part of a store that's deeply connected to its local community. Our Retail teams don't just help members at the counter; they support local events, lend a hand when things go wrong, and build relationships that last well beyond a single visit.
What you can expect
* $34.49 per hour + Super
* Full‐time, 37.5 hours per week
* Monday to Friday, 8:30 am to 4:30 pm
* Temporary 6‐month contract
About you
Experience is great, but not essential; sales experience in a previous role is desirable, and we'll give you all the training you need. What matters most is your attitude and willingness to learn.
You are someone who
* Is warm, engaging, and genuinely loves helping people.
* Stays calm under pressure and bounces back quickly.
* Enjoys learning and growing in a fast‐paced, supportive team.
* Communicates confidently and feels comfortable using technology.
* Is happy talking to members both in person and over the phone.
Why you'll love working at RACQ
At RACQ, we support your work, well‐being and career through benefits that matter.
* Free RACQ roadside assistance from day one Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually.
* Exclusive employee discounts Access discounts across RACQ products and partner offers including insurance, solar, vehicle care, retail and travel.
* Well‐being that goes beyond the basics Take advantage of onsite health checks, flu vaccinations, well‐being rooms, digital well‐being resources and discounted private health insurance.
* Belonging & community Our employee‐led Employee Resource Groups (ERGs) give you the chance to connect, have a voice, and help shape how RACQ supports its people and the communities we serve.
Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits
Why join our team at RACQ?
RACQ is here to drive for a better future for all Queenslanders. With more than 1.7 million members, we're built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We're evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you'll find a flexible, inclusive workplace where everyone is valued, supported, and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at https://www.racq.com.au/about-us.
Ready to apply to do good stuff daily?
Successful candidates will be asked to complete background checks to progress their application.
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