South East Location
Low Turnover Rate
Fantastic Culture and Flexibility
About the role
Fantastic construction administration role working towards providing clients with an excellent and efficient pre-construction experience before beginning their build.
Duties
Proactively managing customer's experience by ensuring clients are regularly updated of the status of their home during the planning process
Effectively communicating and maintaining the professional link between clients and internal stakeholders to ensure feedback and resolution
Maintain customer files with relevant contract, variations and other required documentation
Creating workflow, completing tasks as they arise
Completing and managing data entry and report compilation; and
Skills and Experience
Exceptional customer service skills and attention to detail
Excellent organisational skills and ability to prioritise tasks.
Previous experience in a similar role
The Company and Culture
Growing on the back of a dynamic, qualified culture with focus on ensuring customers upmost satisfaction and empowering their staff to ensure retention levels are high. A well known custom home builder with an excellent reputation for delivering high quality works across Melbourne. The business will offer you excellent opportunity for progression as the business continues to grow.