About the Company Our client is a well-established, family-owned insurance brokerage located in Brisbane's Inner Western Suburbs. With over 30 years of experience, they have built a strong reputation for delivering professional insurance solutions while maintaining long-term relationships with both clients and staff. Their supportive team environment focuses on professional development, mentoring, and creating rewarding career pathways within the insurance industry. About the Role The successful candidate will join the team as an Insurance Broking and Administration Trainee and undertake a Certificate III in Business over a 12-month period. This role provides valuable hands-on experience across insurance broking, administration, client service, finance, and claims support while working alongside experienced industry professionals. You will gain exposure to a broad range of business functions and develop the skills required for a long-term career within the insurance and financial services sector. Duties Assist with insurance policy administration and renewals Provide administrative support to brokers and the wider team Process banking and accounts receivable tasks Prepare professional emails and client correspondence Maintain accurate client records and internal systems Assist clients with enquiries and support requests Liaise with insurance companies and service providers Support claims administration and coordination activities Participate in team meetings and training opportunities Skills and Experience Genuine interest in finance, insurance, business, or professional services Strong attention to detail and numerical aptitude Excellent written and verbal communication skills Reliable, trustworthy, and professional approach to work Ability to remain calm and compassionate when assisting clients Strong organisational and time management skills Willingness to learn and develop new skills Previous administration, customer service, retail, banking, or office experience is advantageous Experience using Microsoft Office including Outlook, Word, and Excel is desirable Culture Supportive and team-focused workplace Family-owned business with strong values Experienced professionals committed to mentoring and development Positive environment that encourages learning and growth Long-standing team with a focus on career progression Benefits Earn while you learn Certificate III in Business qualification Ongoing mentoring and support Exposure to multiple areas of the business Professional development opportunities Long-term career pathways within the insurance industry Opportunity to work alongside experienced insurance professionals Stable and respected industry with strong career prospects Ready to launch your Insurance industry career? Click "Apply Now" or visit https://www.megt.com.au/jobs At MEGT, we enable people to start their careers through Apprenticeships and Traineeships and support large and small businesses to recruit, train and grow careers. Our purpose is to provide life changing, lifelong learning and employment solutions for all. We invite you to be part of our story. Consent as an applicant to receive any marketing information related to other MEGT employment and education services offerings. MEGT is committed to being a Child Safe Organisation and an Equal Opportunity Employer. We have zero tolerance of racism, discrimination, harm, or abuse. We have a culture that values safety, diversity, and inclusion and encourage all qualified applicants, including minorities, genders, protected veterans, Aboriginal and Torres Strait Islander peoples and individuals with disabilities are encouraged to apply.