Overview
The Senior Digital Activation Executive is responsible for ensuring that clients' investment delivers against their business objectives whilst also building strong relationships with them. They are also responsible for supporting, coaching and training the Coordinators and Digital Activation Executives within the team to ensure their outputs meet expectations. The Senior Digital Activation Executive works closely with their Managers and Directors to ensure best‐in‐class Search and Social solutions are delivered to clients.
Roles & Responsibilities
Campaign Implementation
* Full ownership of day‐to‐day workflow on tier 1, 2 & 3 clients. Engaging Manager/Directors when required, ensuring no basic errors and strong performance. This includes:
* Reviewing and responding to client briefs. Ensuring smooth implementation and delivery of Google and Facebook campaigns.
* Full responsibility for the accuracy of implementation within the team, and ensuring campaigns deliver against client KPIs.
* Full responsibility for the accuracy of reporting, with the development of clear insights, ensuring the client has a clear understanding of the impact of their investment on their business.
Client
* Works autonomously to meet client objectives & deliverables. Striving for innovation.
* Full responsibility for ensuring we are in the best possible position to hit designated client's business KPI's.
* Focused on building strong professional relationships with clients.
* Complete ownership of tier 2 & 3 clients. Significant involvement in assisting on Tier 1 clients, including client presentations, meetings and WIPs, ensuring accurate minutes and timely contact reports.
* Full ownership of tier 1, 2 & 3 client roadmaps.
Team & Communication
* Developing strong working relationships with their:
* Digital Activation team and wider agency, building your personal brand within the agency.
* Managers & Directors: ability to manage upwards when required.
* Coordinators & Executives: supporting their development and ensuring the accuracy of their output.
* Internal client teams: effectively supporting them and managing expectations.
* Excellent communication skills with close monitoring & escalation of issues in a timely manner.
* Managing Executives & Coordinators on a day‐to‐day basis – involves, educates & motivates to help develop skills and responsibilities.
* Takes ownership of their performance and behaviour. Actively works to improve or rectify when required.
* Working closely with Managers and Directors to ensure quality control processes are adhered to. Identifying issues and streamlining where necessary.
* Sharing of knowledge, innovations and insights with the wider team.
Administration
* Full accountability for monthly invoicing ensuring no errors and timely completion.
* Reconciles budgets and executes any changes that may be required.
* Forecasts spend and revenue, flagging any potential over‐servicing/under‐servicing with director.
Unfortunately visa sponsorship cannot be offered, therefore only candidates with unlimited Australian working rights can be considered.
Additional Information
Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses.
Enjoy all the perks that come with our network offering:
* A comprehensive *Wholeself* program supporting physical, mindful, and financial wellbeing.
* A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
* Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
* Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
* A culture of open feedback and support to reach your goals through our Career Conversations program.
* A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
* Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
* Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
* Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
* Access to counsellors, psychologists, and professionals through Sonder, an all‐in‐one digital wellbeing technology platform designed to support psychological, medical & safety needs.
* A workplace that stands together to provide a more open, supportive, and recovery‐forward culture for all employees with life‐threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
* Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
If you don't tick every box in this ad, please don't rule yourself out.
Research suggests that women and other people in under‐represented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.
Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com; your personal information will be kept confidential.
#J-18808-Ljbffr