About the Role
As a key representative of our organization, the Senior Rental Sales Agent plays a pivotal role in delivering exceptional customer experiences.
* Actively listen to customers to understand their car rental needs.
* Assume leadership duties and collaborate with team members to achieve common goals.
* Evaluate add-ons and services to determine which ones best meet customers' requirements.
* Effectively communicate rental procedures and guidelines to ensure seamless transactions.
* Accurately and efficiently complete bookings.
* Respond promptly to customer inquiries, providing personalized support whenever needed.
Key Responsibilities:
Senior Rental Sales Agents interact with customers at the rental counter, process bookings, and address queries in a professional manner.
Key responsibilities include:
* Leading by example and motivating team members to work collaboratively.
* Delivering outstanding customer service and building strong relationships with clients.
* Managing day-to-day operations, ensuring smooth business processes.
Requirements:
To excel as a Senior Rental Sales Agent, you must possess:
* A valid driver's license.
* Full-time availability with rotational shifts.
* Excellent communication skills to effectively engage with customers and colleagues.
* Previous experience in retail, hospitality, or sales, where you've developed a customer-centric approach.
* The ability to thrive in a fast-paced environment, remaining adaptable and focused under pressure.