Update your details, view your application and progress >> LoginJob searchJob search e.g. "Administrator, Melbourne"Refine searchRegionLocationCategoryWork typeBrandMartech Business Analyst - South Brisbane, QLDApply now Refer a friend Job no: 527994Brand: Leisure*Work type: Full timeLocation: QueenslandCategories: Marketing, Web, Creative & UX, Information & TechnologyWe're looking for a MarTech Business Analyst who thrives at the intersection of marketing and technology.
In this role, you'll be a key player in shaping how we engage with customers, translating strategic marketing goals into smart, scalable MarTech solutions.
You'll work closely with cross-functional teams to deliver impactful initiatives that drive real business value.Our core MarTech stack includes Salesforce Marketing Cloud, but experience with this platform is not essential; we're more interested in your ability to think critically, collaborate effectively, and deliver results.What You'll Be DoingPartnering with stakeholders to gather and translate business requirements into explicit, actionable technical specificationsCreating use cases, process flows, and documentation to support solution developmentFacilitating communication between marketing, technology, and delivery teamsBuilding business cases and cost-benefit analyses to support new opportunitiesSupporting user acceptance testing and ensuring solutions meet business needsDeveloping training materials and system documentationWhat We're Looking For2+ years' experience in a business analyst or similar role5+ years' experience in customer service or customer-facing environmentsStrong analytical mindset with a data-driven approach to decision-makingExcellent communication and stakeholder engagement skillsProven ability to lead and motivate cross-functional teamsExperience working in fast-paced, dynamic environmentsProject management and process improvement skillsWhy Join Us?
You'll be part of a collaborative, forward-thinking team that values innovation, creativity, and continuous improvement.
If you're ready to make a meaningful impact and grow your career in MarTech, we'd love to hear from you.What you'll Enjoy:Culture: inclusive company with a strong team cultureOur People: Equal Opportunity Employer; encouraged applications from Aboriginal and Torres Strait Islander People and other diverse groupsDevelopment: Individualised Learning & Development pathway optionsExclusive Staff Discounts: access via our employee portal with 350+ retailers, health and wellness discounts, financial planning advice, employee share plan and moreTravel Discounts: flights, hotels, tours, travel insurance and moreBrightness of Future: career opportunities across a network of brands worldwideCorporate Health Discounts: exclusive health insurance discounts with partner providersMental Health: Employee Assistance Program for staff and familySocial: Reward & Recognition events, Global Gathering, EOFY CelebrationGiving Back: CSR program with Workplace Giving, volunteering and paid parental and volunteer leaveSustainability: commitment to positive environmental impactOur Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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📌 Martech Business Analyst - South Brisbane, Qld
🏢 StudentUniverse
📍 Queensland