HOBAN Recruitment are currently sourcing an experienced APS3 Level Business Support Officer to work with our client who is an independent statutory agency, responsible for supporting thousands of Australians with a significant and permanent disability and their families and carers.
The Participant/Business Support Officer will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. It may have a public contact role and may be required to communicate with and provide a straightforward advice to a range of internal and external stakeholders.
- Located in Brisbane, QLD
- $36 per hour + superannuation
- 12-month contract, possibility of an extension, pending business requirements
**About the role**
- Providing counter/reception support for the local office
- Coordinating appointments with the use of Agency office facilities
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Supporting planning teams by actioning planning tasks that do not require delegation.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the Business systems.
**About you**
- Exceptional communication and customer service skills
- Experience in front counter/reception work is required
- Previous experience in administration is mandatory
- Has understanding and empathy towards people with a disability
- Must be an **Australian Citizen