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Credit collections officer

Brisbane
Cleanaway Waste Management
Posted: 21 May
Offer description

We are seeking an experienced, driven Credit Collections Officer to join our fast‐paced team.

Responsibilities
* Manage assigned collections focusing on maximising cash collections while maintaining high customer service standards.
* Identify and recommend alternative collections activities.
* Handle case/dispute management.
* Comply with and adhere to company policies and collection principles.
* Assist with reporting on debtor activity.
Qualifications
* Previous credit collections and/or call centre experience.
* Experience and knowledge of debt collection/accounts receivable fundamentals.
* Intermediate to advanced Microsoft Excel skills.
* Demonstrated experience in developing and executing collection strategies.
* Excellent customer service and negotiation skills.
* Accounting or business qualification highly regarded.
Equal Opportunity

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

Vacancy No: 524116
Work Type: Permanent - Full Time
Location: Milton QLD Australia
Applications close: 15 Jun 2026 E. Australia Standard Time

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