APS 2 Production Support Officer (BH-246663)
Location Darwin, Australia Sector Call Centre & Customer Service Salary plus super
We are looking for an APS 2 Production Support Officer to work with one of our key Federal Government clients in Darwin.
Assignment anticipated duration is up until 1st July 2026+ Potential Extension
Hourly Rate: $40.93/Hour + Super
Location: Darwin
Working Arrangements: 100% Onsite
Anticipated Working Hours: Monday – Friday: Regular Business Hours
Ideal Start date: 6th October 2025
Work Rights: Must be an Australian Citizen
Great chance for career progression and possible extensions/conversion
Easy to fill timesheet and on-time weekly payment.
Job purpose: Help to provide a secure, responsive and efficient passport service through the professional delivery of back of house functions.
Ensure that physical applications enter systems in an accurate and timely manner.
Conduct other administrative duties to ensure appropriate storage and disposal of applications.
Key Duties
Management and distribution of high volume of mail and correspondence
Perform high speed and accurate data entry, document preparation, scanning, personalisation, crop, document/photo exceptions re-work
Analyse paper-based passport applications to online forms (as required)
Provide various administrative support in relation to and prior to the issue of Australian travel documents, with guidance as required
Assist in the travel document production workflow, i.e.: ensure data quality prior to the issue of Australian travel documents
Undertake Quality Assurance of travel document application forms prior to print of travel documents
Our Ideal Candidate
MUST be an Australian citizen to be eligible
Strong data entry skills
High attention to detail
Excellent customer service and communication skills
Ability to analyse numerical and written information
Ability to do repetitive tasks on a daily basis
Reliable and adaptable to respond to changes in workloads and priorities
Sounds like you?
Make sure to apply!
Casual Loading: Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading.
This excludes permanent and fixed term roles.
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📌 Aps 2 Production Support Officer
🏢 Hudson
📍 Darwin