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Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
About Our Property
Sunshine Suites Grand Cayman Island Resort offers the best in affordable boutique lodging. We're a short walk from the sparkling ocean waters and white sand of Grand Cayman's famous Seven Mile Beach. Enjoy the convenience of our prime location next to the Ritz Carlton, down the road from the 18‑hole North Sound Golf Course and near dozens of shops and restaurants. Our amenities include "Grab & Go" continental breakfast and free wireless internet. We offer our guests high‑end accommodations, excellent services and convenience at affordable prices. Whether your visit is for business or pleasure, a warm and friendly team awaits you
Job Summary
INSERT PROPERTY SPECIFIC INFORMATION (i.e. Resort Marketing Details, Sign‑On Bonus, Property Specific Benefits, etc.)
Your Role
* Help guests discover their "Wanderlust" experience
* Provide exceptional customer service by being engaging and taking sincere interest
* Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
* Help to resolve problems and 'WOW' guests through recovery when things aren't quite right
* Promote and sell special hotel programs
* Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
* Be knowledgeable of all emergency procedures and policies
* Maintain house bank
* Generate, print and distribute daily and weekly reports
* Ensure the Night Audit procedures are followed with great attention to detail
* Communicate all pertinent information to manager on duty
* Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
* Assist other departments as needed
What are we looking for?
* Must have the ability to work the overnight hours
* A high attention to detail
* High school diploma or equivalent
* A strong desire to make an impact on other people
* An outgoing and engaging personality
* Computer skills
* Excellent verbal and written communication skills
* Ability to work in a fast‑paced setting
* Ability to stand for the duration of the shift
* Must be available to work various shifts including weekends and holidays
Compensation
$8.00
$10.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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