Software Implementation Specialist - RemoteJoin to apply for the Software Implementation Specialist - Remote role at ABC FitnessSoftware Implementation Specialist - RemoteJoin to apply for the Software Implementation Specialist - Remote role at ABC FitnessGet AI-powered advice on this job and more exclusive features.It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.SummaryJob DescriptionABC Fitness Solutions is looking for a talented Software Implementation Specialist to join our growing team. This role involves leading and managing projects to ensure successful onboarding of clients while aligning with the organization's goals. The position requires close collaboration with clients, partners, and internal teams to drive strategic initiatives from start to finish. Attention to detail is crucial due to project complexity. Throughout the project lifecycle, this person will be the main client contact, communicating scope, timelines, quality standards, risks, and expectations for software implementation.WHAT YOU’LL DO:Manage multiple projects simultaneously and facilitate ownership from project initiation through project lifecycle to completion.Participate in end-to-end implementation planning including project management, risk management, communication and change management. Define project schedules, objectives and allocate resources.Gather, configure, and implement business requirements throughout the project lifecycle.Configure software to meet client’s business requirements, and facilitate training with clients in software and best business practices.Ensure completion of deliverables; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.Establish and maintain strong relationships with clients and their representatives to identify their needs and keep them updated on project status. Facilitate requirements gathering and assist with the creation of project deliverables as needed.Facilitate UAT with end users including coordination and user acceptance signoff.Schedule touch points with clients to review goals, project status, and overall performance during implementation and document feedbackProactively work to build effective and positive relationships with peers, leaders, and internal customers while also demonstrating the ability to meet customer expectations and deadlinesReport weekly to management by performing ongoing review of project scope, identifying, defining and communicating risks and change requests that can potentially impact the overall project and devise contingency plans; Participate in project meetings and provide recommendations for solutions/mitigation, proactively escalate, and facilitate resolution as needed.Track milestones, manage task/project dependencies, manage and monitor task progress, handoffs, and deliverable status through our project management tool, Financial Force.Familiarize on product management, software updates/releases and maintain continuous education of all ABC products and platforms.WHAT YOU’LL NEED:1-3 years of project management experience, preferably at a software company2-4 years of experience in a client-facing roleStrong organization and time management skills with an ability to manage a broad range of activities simultaneouslyCritical thinking, problem-solving, and decision-making skillsAbility to lead cross-functional project and work with peers in a team effortProficient in application implementation and testing practicesBasic knowledge of Microsoft Word, Excel, OutlookEffective communication skills both verbally and in writingFlexibility in schedule, particularly on occasions of deadlines or escalated issuesSupport of corporate mission, core values, and long-term objectivesTravel for company events as needed; up to four times annuallyProject Management Certification (preferred)Basic ABC/Ignite knowledge (preferred)WHAT’S IN IT FOR YOU:Purpose led company with a Values focused culture – Best Life, One Team, Growth MindsetTime Off – with our open PTO policy, we offer flexibility in how and when you take PTO!Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteamParental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursementMonthly reimbursement for your preferred health planEAP – we get you help when you need it. Period.Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16And more! – so many benefits we couldn’t even fit them all here!We’re committed to diversity and passion, and encourage you to apply, even if you don’t demonstrate all the listed skillsets!ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:ABC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are intentional about creating an environment where employees, our clients and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person’s diversity, including the extent to which they are similar or different. ABC leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to diversity, equality, belonging and inclusion at abcfitness.comABOUT ABC:ABC Fitness (abcfitness.com) is the premier provider of software and related services for the fitness industry and has built a reputation for excellence in supporting clubs and their members. ABC is the trusted provider to boost performance and create a total fitness experience for over 41 million members of clubs of all sizes whether a multi-location chain, franchise or an independent gym.Founded in 1981, ABC helps over 31,000 gyms and health clubs globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Fitness is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies (thomabravo.com).If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesWellness and Fitness ServicesReferrals increase your chances of interviewing at ABC Fitness by 2xGet notified about new Software Implementation Specialist jobs in Australia.North Ryde, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoSystems Implementation Specialist ( POS)Canberra, Australian Capital Territory, Australia 2 weeks agoBallarat, Victoria, Australia 4 weeks agoAustralia A$150,000.00-A$180,000.00 1 week agoAustralia A$108,320.00-A$135,400.00 1 week agoMelbourne, Victoria, Australia 2 weeks agoAustralia A$120,000.00-A$160,000.00 2 weeks agoIdentity & Access Management (IAM) Specialist - AustraliaMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoAustralia A$120,000.00-A$160,000.00 1 week agoSystems Implementation Specialist ( POS)Brisbane, Queensland, Australia 1 week agoData Engineering Solutions Specialist (REMOTE)Sydney, New South Wales, Australia 21 hours agoBrisbane, Queensland, Australia 4 days agoWe’re unlocking community knowledge in a new way. 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