About Us
The Essential Services Commission is Victoria’s independent economic regulator of essential services supplied by a range of industries. Our work helps ensure essential services are fair, reliable and accessible for Victorian consumers and businesses.
The Commission’s Functions Include
* making regulatory decisions with respect to prescribed industries, including price determinations, licensing, customer protection and access disputes
* undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters
* administering the Victorian Energy Upgrades program.
About The Role
The Chief Information Officer (CIO) is a critical senior leadership role responsible for shaping and leading the commission’s enterprise technology environment. Reporting to the Executive Director, Governance, Legal, Operations and Engagement, the CIO will drive the organisation’s technology strategy, cyber security posture, digital capability and technology-enabled transformation agenda.
As the commission’s principal adviser on technology, digital risk, cyber security, privacy and enterprise architecture, you will provide strategic guidance to the CEO, commissioners and executive leadership team. You will lead a high‑performing IT function focused on delivering secure, resilient and contemporary technology services that support high‑quality regulation, sound governance and operational excellence.
This role will suit a contemporary and collaborative technology leader who can balance strategy with delivery, build trusted relationships across the organisation, and identify practical opportunities to modernise systems, improve user experience and strengthen organisational capability. You will play a key role in enabling evidence‑based decision making and ensuring the commission is well positioned to respond to emerging risks, changing business needs and future digital opportunities.
Key Accountabilities
* Lead and deliver the commission’s enterprise technology strategy, roadmap and target state architecture aligned to organisational priorities and regulatory responsibilities.
* Provide strategic leadership across cyber security, privacy, digital risk, resilience and technology governance, ensuring compliance with Victorian Government obligations and standards.
* Lead the planning, prioritisation and delivery of the technology portfolio, ensuring projects and initiatives deliver measurable business value and improved service outcomes.
* Build and lead a high‑performing, service‑oriented IT function that fosters collaboration, capability uplift, continuous improvement and innovation.
* Partner with executive leaders, government stakeholders and service providers to strengthen digital capability, improve operational efficiency and support organisational transformation.
About You
You are an experienced senior technology leader with a strong track record leading enterprise technology environments in complex or regulated organisations. You bring deep expertise across technology strategy, cyber security, architecture, service delivery and digital transformation, together with the ability to influence at executive and board level.
You Will Demonstrate
* experience leading enterprise‑wide technology strategy and transformation initiatives
* strong cyber security, privacy and technology risk management capability
* the ability to lead high‑performing teams and drive organisational change
* exceptional stakeholder engagement and communication skills
* a collaborative and values‑led leadership style focused on service, innovation and continuous improvement.
* Relevant tertiary qualifications in information technology, cyber security, business, program management or a related discipline are required.
We Offer
* flexible hybrid working arrangements
* a collaborative and supportive culture
* opportunities for professional growth and leadership
* meaningful work that contributes to fairer, more reliable and affordable essential services across Victoria.
Our commitment to fostering a diverse, inclusive and flexible workplace
We are an Equal Employment Opportunity employer committed to creating a workplace culture that prioritises equity, safety, respect and flexibility for all staff.
We welcome applications from people of all backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion or cultural background.
If you require any adjustments to equitably participate in the recruitment process, please contact people.culture@esc.vic.gov.au.
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