We're partnering with a fast-growing Melbourne technology business that is scaling rapidly across APAC, the US and UK, and they're looking for a commercially minded GM of Global Operations to help lead the next stage of growth.
This is a newly created leadership role with broad ownership across global operations, project delivery, field services, logistics, customer support and operational strategy. Reporting directly to the executive team, you'll step into a high-growth environment with the opportunity to reshape processes, improve scalability, and build stronger operational foundations across multiple regions.
About the Role
* Project delivery and deployment operations
* Field service and installation networks
* Inventory, logistics and supplier management
* Customer support/help desk operations
* Operational process improvement and standardisation
* Global resource planning, reporting and governance
We're Looking For
* Senior operations leadership experience within technology, SaaS, hardware, logistics, field services or scale-up environments
* Experience leading distributed teams across multiple regions/time zones
* Strong operational transformation and continuous improvement capability
* Background managing high-volume delivery, support or service operations
* Ability to balance strategic thinking with hands-on execution
* Comfortable operating in agile, high-growth environments with evolving processes
Halcyon Knights is an equal opportunities employment agency, valuing the contributions made by all people and welcomes applications from people with disability, Aboriginal Australians, people of all ages and from culturally diverse backgrounds.
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