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Administrative support officer - planned surgery unit (warrnambool)

Warrnambool
South West Healthcare
Posted: 27 November
Offer description

About the Role

Are you ready to take the next step in your career? South West Healthcare (SWH) is seeking a dedicated Administrative Support Officer (ASO) to join our dynamic Planned Surgery team (formerly Elective Surgery Services). In this role, you will be a valuable contributor in assisting with the preparation of patients referred for planned surgery by managing referrals, coordinating appointments, maintaining accurate data entry, and supporting clinicians to deliver exceptional patient care. This role is part of our broader Administrative Support team, whose contributions are essential to the success of the Nursing Services Directorate.

Key responsibilities include:

- Managing referrals and coordinating appointments.
- Data entry, reporting, and auditing waiting lists.
- Collaborating closely with clinicians to support patient care.

Position Details

- Permanent Part-Time (32-40 hours per fortnight) Monday - Friday (rotating roster)
- Location: Pre-Admission Clinic, 301 Timor Street
- Classification: Administration Grade 1
- Salary: $58,442 to $64,610 per annum (pro-rata) plus superannuation

What You'll Bring

We are seeking a motivated individual who values confidentiality and exceptional customer service. To excel in this role, you'll need:

- Proficiency in computer applications, including word processing and health information databases.
- Demonstrated experience in data entry.
- Knowledge of medical terminology (highly regarded).

Take the next step in your career and become an integral part of a team dedicated to supporting exceptional healthcare.

What we offer

You will enjoy advantages such as:

- Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
- Internal and external professional development opportunities
- A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
- Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.

SWH is the major specialist referral centre for the South West region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.

With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 21 December 2025. Please ensure you address the selection criteria as outlined in the position description.

Please note: Due to the upcoming holiday period, all applicants will be contacted after 1 January 2026.

Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) Single Interest Employers) Enterprise Agreement 2021-2025 with the classification Grade 1.

The successful applicant will be required to be eligible for and undergo the following:

- Police Record Check
- Employee Working with Children's Check
- Current Immunisation status

Note: If you experience any difficulties with this website, please email: humanresources@swh.net.au

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