MECCA RECRUITMENT GROUP: Delivering seamless, genuine, and efficient recruitment solutions for both clients and candidates. We are partnering with a leading superannuation fund to recruit an experienced Claims Manager to oversee the end‑to‑end management of insurance claims and support high‑quality outcomes for members. About the Role In this leadership role, you will manage a team responsible for assessing, reviewing and resolving a range of insurance claims. You’ll work closely with internal stakeholders, insurers and service partners to ensure claims are handled efficiently, fairly and in line with industry standards. Key Responsibilities Lead and support a team of Claims Assessors Oversee end‑to‑end claims processes across multiple claim types Ensure compliance with legislation, fund policies and service standards Provide coaching, development and performance support Build strong relationships with insurers, administrators and internal teams Identify opportunities to improve processes and member experience About You You will bring: Solid experience in superannuation claims (essential) Strong understanding of insurance, TPD, Income Protection or Death claims Proven leadership or mentoring capability Excellent stakeholder management and communication skills A member‑first mindset and commitment to quality outcomes Why Apply This is an opportunity to step into a respected fund, lead a capable team and contribute to meaningful outcomes for members. You’ll join a supportive environment with genuine career development and the ability to influence positive change.