Job Description
We are looking for a driven Conference & Events Executive to manage events end-to-end while delivering a seamless and five-star client experience.
Key Responsibilities
* Coordinate conferences, events, and group bookings from confirmation to post-event follow-up
* Prepare proposals, contracts, BEOs, and event documentation
* Manage enquiries, qualify leads, and convert business across multiple channels
* Maintain accurate records in Delphi and manage billing/reporting in Opera Cloud
* Liaise with internal teams and suppliers to ensure smooth event delivery
* Conduct site inspections, client hosting, and post-event follow-up
* Drive upselling and maximise revenue opportunities
* Attend BEO/sales meetings and represent the hotel as required
* Support administration, reporting, and occasional operational duties
Qualifications
* Experience in Conference & Events, Sales, or Hospitality (hotel preferred)
* Strong organisation, time management, and attention to detail
* Excellent communication and client relationship skills
* Proven ability to manage multiple priorities and meet deadlines
* Experience with Delphi, Opera Cloud, or similar systems preferred
* Commercial mindset with a focus on conversion and revenue growth
* Flexible to work evenings and weekends when required
Additional Information
* Global discounts on accommodation, dining, bars and more across100+ Accor hotels and partner venues worldwide
* Generous leave entitlements, includingbirthday leaveandup to 12 weeks parental leave
* 30% team member dining discountacross our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
* Career development opportunities within a globally recognised luxury hospitality brand
* Ongoing learning and development, working alongsideindustry leaders
* Onsite perks includinglaundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
* Acomplimentary hotel stay packageto celebrate your work anniversary
* Free 24/7 access to ourEmployee Assistance Programfor confidential wellbeing support
Our commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full working rights in Australia are required for this role.
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