Air Liquide Australia is a market leader in industrial gases and services. We provide innovative, responsive and customer focused solutions to our clients. As an Inside Network Sales Representative, you will be responsible for managing commercial relationships with existing agents/distributors nationally, via phone and email channels, while growing this segment through targeted business development activities.
Responsibilities
* Develop strong relationships with prospects and customers within agent territories to grow revenues with a focus on remote locations.
* Onboard new small customers, ensuring a smooth transition into the agent-serviced model and providing support with the onboarding of new agents.
* Maintain and develop relationships with existing agents and provide commercial support.
* Investigate and resolve customer issues on all levels, providing technical and practical assistance where necessary.
* Maintain agent-serviced customer portfolios.
* Ensure all customers have a current standard contract and comply with it.
* Support with agent account management activity.
* Work closely with our wider Inside Sales & Network team to ensure commercial alignment with both agents and related small customers.
* Track and report account management and business development activity.
* Participate in other work and projects as required from time to time.
* Gather market information to support decision making.
Required Skills and Qualifications
* Proven ability to close sales and strong negotiation skills.
* Strong interpersonal skills and ability to influence.
* Up to 3 years experience in a similar capacity.
* Computer literacy and ability to proficiently use Microsoft Excel spreadsheets.
* Experience in Google Suites (advantageous).
* Good verbal and written communication skills with the ability to present and communicate effectively.
* Ability to learn quickly and adapt to new environments.
* Can do attitude with initiative to drive change and take ownership of change.
Benefits
* Full-time permanent role.
* Hybrid work arrangement.
* Free on-site parking.
* Market Leading sales incentive plan paid quarterly.
* Strong company performance seeing a majority of reps achieving their targets.
* Extensive training in industrial gas, sales processes & CRM.
* Salary Continuance Insurance.
* Social groups and volunteering.
* Discounts to over 350 retailers.
* Health and wellbeing initiatives.
* Stock Purchase Plan options.
* Long-term career development opportunities nationally and/or internationally across the Air Liquide Group.