We're looking for a Personal Banker to deliver an exceptional experience by meeting customers end‑to‑end banking needs.
In this dynamic and high‑impact role, you'll make your mark by:
* Delivering win‑win solutions for our bank and customers by developing an expert understanding of customers' current and future goals and designing solutions that meet their needs, objectives and interests.
* Keeping up with constant change – educating and supporting customers with their digital literacy and online banking needs as we continue to innovate our offerings.
* Guiding customers through personalised lending solutions; exploring tailored personal loans and credit card options to help customers achieve their goals.
* Being a lifelong learner – bringing your brilliant mind and taking your career to the next level with on‑the‑job training and other learning opportunities.
* Building connections – supporting our customers, giving back and making our communities a better place while having fun along the way.
This is a permanent, full‑time position located in Colac.
What you'll bring to the role
To succeed you'll consistently deliver exceptional customer service. We'd love you to have:
* Proven ability to achieve sales results through solutions that truly meet customer needs.
* Confidence to communicate with new and existing customers face to face and over the phone.
* The ability to quickly build relationships and rapport with customers and colleagues.
* Eagerness to understand and share what makes our bank different.
* Drive for collaboration – mateship is crucial for us to work together and achieve our goals.
* Experience in consumer lending – a plus but certainly not essential.
So, why work with us?
* Want a big impact that matters? Your work directly benefits the customers and communities we serve.
* Want to be more than just a number? Join a team that truly values you and embraces diversity every day.
* Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.
Benefits
* Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
* Learning opportunities through our corporate university 'BEN U'.
* Access to a range of other benefits (please refer to the full benefits package in the application portal).
Apply now
Screening and interviews may commence prior to closing date.
We are committed to responding to all candidates, regardless of the outcome of your application.
We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please do not hesitate to reach out if you require any adjustments to the application or interview processes.
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