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Higher education student progress specialist

Melbourne
Swinburne University of Technology
Posted: 5 October
Offer description

Higher Education Student Progress Specialist

Join to apply for the Higher Education Student Progress Specialist role at Swinburne University of Technology.

5 days ago Be among the first 25 applicants

* Join the dynamic and innovative Student Administration team
* Fulltime, ongoing position at our Hawthorn campus
* HEW 6 salary + 17% super

About The Role

We are seeking a dedicated individual to join our Higher Education Student Progress Specialist team. In this role, you will be responsible for coordinating student progress activities across the Higher Education Schools, TNE Partners and Swinburne College.

As a Student Progress Specialist – HE, you will support the end-to-end processing and delivery of results for all Higher Education units. Your responsibilities will include assessing and managing special consideration applications, overseeing the submission process for Final Invigilated Assessment papers, supporting progress review activities, and performing a range of general administrative tasks.

A key aspect of this role is the ability to build and maintain strong working relationships with academic staff and other key stakeholders to ensure the smooth delivery of student progress services across the institution.

About You

To be suitable for this role you will need to have experience in the below key accountabilities:

* Significant experience in the coordination of stakeholder / client service functions and demonstrated ability to deliver high-quality services to a range of stakeholders.
* Excellent organizational and time management skills and the ability to establish and communicate clear priorities from competing demands.
* Demonstrated knowledge and understanding of Vocational Education and foundation administrative process and legislative requirements.
* Excellent attention to detail ensuring a high level of accuracy in organisational matters and written materials

Further information about this role can be found in the attached position description.

Qualifications

Degree with subsequent relevant experience; or extensive experience and specialist expertise or broad knowledge in technical or administrative fields; or an equivalent combination of relevant experience and/or education/training

About Swinburne University Of Technology

Swinburne's strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

What We Offer You

* Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
* Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
* Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Want to learn more? Head over to our benefits page

To Apply

Please submit your CV and cover letter addressing your suitability for this position. To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click 'apply' and you will be redirected to Swinburne's Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on talentacquisition@swin.edu.au.

Applications Close: Monday 6th October 2025, 11pm AEST

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world. Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age. We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership. We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact DCR@swin.edu.au or call +61 3 9214 3550. Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquiries about the role can be sent to talentacquisition@swin.edu.au (general enquiries will not be answered by phone).

Victoria's Commitment to Action: Improving international student employment outcomes. As a signatory to Victoria's Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates. As a Circle Back Initiative Employer, we commit to responding to every applicant.


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