ASIS are seeking System Administration Officers with the requisite experience, who are excited about applying their skills across a variety of corporate and operational technology areas in a fast-paced and complex global environment.
As a System Administrations Officer, you will contribute to developing, enhancing, and sustaining critical software and hardware infrastructure in secure cloud, internet and data communications environments. You will be exposed to a broad range of IT Operating Systems and open-source platforms and with a willingness to learn new technologies, will be provided with on-the-job and unique training opportunities as well as support and mentorship to develop and grow your skills to further your career. These roles include the opportunity for domestic and overseas travel.
There are various opportunities available between Level 4 to Level 6, which will support the following ICT functions:
Server Infrastructure Management
* ICT Incident and Problem Management
* System Monitoring and Optimisation
* Server and Virtualisation Management
* Network Management
* Cloud Management
* VDI Management
* Automation and Scripting
* Technical Project Management
* Cyber Security
* Operating Systems and Build
The key duties of the position include:
As a System Administrations Officer, you will contribute to the end-to-end operation of the below core functions. The allocation of effort and type of duties for each function will vary by the demands of the business unit:
* Server Infrastructure Management - involves the oversight and sustainment of critical ICT server infrastructure, internet connected and data communications systems. This function encompasses maintaining the reliability and performance of these networks, as well as collaborating with senior engineers to contribute to the design, construction, and testing of components, ensuring the organisation's ICT environment remains robust, secure, and efficient.
* ICT Incident and Problem Management - involves identifying and resolving issues to restore functionality and capability. This function requires the ability to pinpoint the root cause of incidents, apply appropriate solutions, and effectively communicate the resolution and its impact to both technical team members and non-technical stakeholders, ensuring stakeholders are informed and service reliability is maintained.
* System Monitoring & Optimisation - involves continuously tracking systems' performance, identifying areas for enhancement, and implementing improvements to maximise efficiency. This function also entails proactively troubleshooting issues and outages to minimise downtime and ensure the network's stability and reliability.
* Server & Virtualisation Management - involves maintaining, enhancing, and overseeing server environments, with a focus on virtualised software-defined environments, containerisation, and hyper-converged data centers. This function also includes supporting enterprise-level Microsoft Active Directory forests, messaging systems, file services, and remote branch office solutions, ensuring these critical systems run smoothly, efficiently, and securely.
* Network Management - involves planning, configuring, installing, securing, monitoring and maintaining network infrastructure. This involves management of software (platforms and apps) and hardware. Uptime, resilience, security and availability are key considerations
We encourage applicants with the following skills and experience to apply:
* Cloud Management - Administer Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS) platforms from Google, Amazon, Microsoft and other open source platforms. Oversee environment updates, monitoring, and capacity planning to ensure optimal cloud performance and security.
* Network Management - Sustain and enhance critical LAN/WAN, cloud, internet and data communications network environments. Including Cisco/Juniper hardware, Virtualised networks (SDN), unified voice and video systems, WAN accelleration and commercial and government grade cryptographic equipment.
* VDI Management - Oversee and maintain Virtual Desktop Infrastructure (VDI) environments, encompassing Horizon VDI and Citrix and other open source virtualisation platforms such as OVIRT, ensuring users have reliable and secure access to their virtual desktops and applications.
* Automation & Scripting - Leverage tools such as PowerShell, Java scripting, HTML, Unix, Bash, CSS, AJAX or similar to automate repetitive tasks and create scripts, enhancing efficiency and reducing human error in system management.
* Cyber Security - Implementing secure configurations, manage access controls, segment networks, monitor for threats, apply security updates, and support incident response.
* Operating Systems and Build - Support of Windows Server and desktop platforms including AD administration. Support of other Operating systems (including Linux) and management of open source virtualisation platforms.
Eligibility
To be eligible for a role you must:
* Be an Australian citizen
* Be assessed as suitable to hold and maintain a TOP SECRET-Privileged Access security clearance
For more information on eligibility please see the Protective Security Policy Framework which is publicly accessible at https://protectivesecurity.gov.au, section 12 provides information on Eligibility and suitability.
The position is Canberra based, with conditions similar to those in the Australian Public service including superannuation.
Notes
ASIS values workplace diversity and is committed to providing a supportive, inclusive and respective work environment. We encourage applications from Aboriginal and Torres Strait Islander people, Women, people with disabilities, people that identify as LGBTIQ+ and people from culturally and linguistically diverse backgrounds.
Please note: ASIS does not provide feedback to unsuccessful applicants
To apply please visit the ASIS website to view further job details and selection criteria
Applications close: please refer to website
Getting to know the Australian Secret Intelligence Service
ASIS is Australia's overseas secret intelligence collection agency. Its mission is to protect and promote Australia's vital interests through the provision of intelligence services as directed by the Government. Its work can involve collecting intelligence relating to national security, international relations and economic issues. It also contributes to Australia's coordinated national efforts against terrorism, proliferation of weapons of mass destruction, and trans-national issues such as people smuggling.