Job Overview
We are seeking a dedicated Customer Service professional to provide exceptional support to our customers. This role involves handling customer inquiries, resolving issues, and delivering an outstanding service experience.
Key Responsibilities:
* Process customer data into our systems.
* Deliver high-quality customer interactions.
* Respond promptly to customer calls, emails, and messages.
* Coordinate deliveries and resolve any logistics-related issues.
* Process customer returns and credits efficiently.
* Assist in maintaining accurate records and reports.
Requirements:
* Strong attention to detail and organizational skills.
* Ability to work under pressure and meet deadlines.
* 'Can-do' attitude and excellent teamwork skills.
* Effective communication and interpersonal skills.
* Professionalism and a friendly demeanor at all times.
* Prioritize tasks and adapt to changing situations.
* Demonstrated proficiency in computer applications and systems.
* SAP experience is highly desirable.
What We Offer:
* A dynamic and supportive work environment.
* Opportunities for growth and development.
* Competitive remuneration and benefits package.