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Business leader for customer experience

Griffith
beBeeRetail
Posted: 6 December
Offer description

Unlock Your Potential in Retail Leadership

As a Store Operations Manager, you will be responsible for providing an exceptional customer experience through strong leadership and quality management of store administrative processes and systems.


Key Responsibilities:

* Build, coach, and inspire your team to achieve outstanding results
* Manage the financial performance of the store, forecasting, planning, and prioritizing daily work and resource requirements
* Implement strategies to reduce shrinkage and expenses while ensuring safe and efficient inventory management practices across the store
* Enhance the overall customer experience by fostering strong relationships with team members, peers, customers, leaders, and business stakeholders


Requirements:

* Prior experience in a big box or high-volume retail environment
* Passion for delivering results that motivate your team
* Commitment to safety, customer-centricity, and constantly motivating your team to reach higher every day
* Retail administration experience including rostering, stock management, and strategic planning
* Safety leadership skills, having driven and championed safety initiatives in a high-volume environment

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