We’re looking for a Senior Product Sales Engineer (Sydney or Melbourne, Australia) at RingCentral.
RingCentral is a $2B annual revenue company with double‑digit ARR and a $93B market opportunity in UCaaS, Contact Center, and AI.
Job Duties and Key Responsibilities
Drive Revenue & Partnerships
Collaborate with Sales teams to grow revenue with existing and new partners.
Deliver credible technical engagements throughout the customer lifecycle.
Act as a Trusted Technical Advisor
Lead discovery sessions to understand customer requirements.
Present advantages of the RingCentral portfolio.
Support RFIs, RFQs, and RFPs.
Solution Innovation & Delivery
Design solutions that are technically sound and commercially viable.
Collaborate with Sales Engineering Leadership and Product Teams to deliver new services.
Enablement & Expertise
Maintain deep knowledge of UC, IMS, CX/Contact Center, AI products.
Develop technical demos and sales playbooks.
Provide ongoing enablement to service providers.
Team Leadership
Mentor Solutions Consultants and Sales teams.
Represent RingCentral at industry events.
Travel within Australia as required.
Requirements
Experience with Service Providers in a channel environment with pre‑sales.
5+ years developing UC, CX, IMS, Mobile solutions.
Strong initiative and self‑starter mindset.
Ability to coordinate cross‑functional teams.
Excellent presentation, demonstration, and negotiation skills.
Fluent in English.
In‑depth technical knowledge: VoIP, IMS, SIP, MGCP, RTP, HTTP/S, XML, SMTP, SNMP, SSH, etc.
Experience in telecom network design, architecture, and support.
Benefits
Healthcare reimbursement
Group life insurance and salary continuation
Superannuation fund
Employee Stock Purchase Plan (ESPP)
Business travel medical coverage
Employee Assistance Program (EAP) with counseling
Digital 1:1 wellness coaching
Mobile and internet reimbursement
Paid leave and holidays
RingCentral is an equal‑opportunity employer and values diversity. It does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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