* Permanent full-time position in a Global FMCG business
* Hybrid working model 60% in office, 40% WFH
* Close to public transportation
About our role
This is a permanent full-time role and will manage credit and receivable accounts to contribute to the organisation's overall financial stability and profitability by minimising credit risk and improving collection efficiency.
Responsibilities
* Collection of overdue accounts
* Resolving customer queries efficiently and professionally
* Payment allocations
* Account reconciliations
* Reduce risk by proactively communicating and escalating issues immediately to Credit Manager
* Provide weekly and monthly commentary on overdue accounts
* Assist and support other team members when required and share knowledge.
Accountabilities
* Complete all tasks and duties as reasonably requested by your leader.
* Pro‐actively seek continuous improvement opportunities within the business.
About you
Candidates must have:
* Certificate III or similar qualification (or equivalent industry experience).
* Minimum 5-7 years' experience in Credit, preferably within FMCG.
* Proficient with using SAP and MS365
* Demonstrates strong literacy and numeracy skills
* Possesses excellent time management and organisational abilities
* Consistently exceeds customer service expectations
* Capable of resolving issues independently, without frequent escalation
We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or ability.
Lactalis is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role.
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