Kimberley Medical Group / Broome Urgent Care Clinic is a mixed billing family medical practice located in Broome, Western Australia. We are seeking a casual medical receptionist to join our team working in our private practice and co‐located Urgent Care Clinic.
Salary packaging available. This allows for salary packaging of mortgage interest or rental payments or housing purchase, plus holiday travel, electricity and gas costs.
Shifts available 7 days per week with penalty rates.
Work collaboratively in a friendly environment with a supportive team to make a difference for our patients.
Position requirements
* The ability to maintain a high level of professionalism and confidentiality
* Excellent communication skills, written and verbal
* Ability to work independently, show initiative and work productively within a team environment
* Ability to communicate with a diverse range of people
* Previous experience in a medical reception or similar administrative position
* Previous experience with medical-based software
* Working knowledge of Windows-based software systems (e.g., Word and Excel)
* An understanding of the Medical Benefits Schedule
* An understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders
* An understanding or experience in general practice accreditation and standards
Key responsibilities
* Answer telephones in a courteous and professional manner
* Receive and convey messages in writing, verbally and electronically
* Liaise with patients and their families in a courteous and compassionate manner
* Liaise with GPs, other health professionals and their staff
* Make appointments
* Email, scan and file documents
* Prepare documents for mail‐out
* Open, stamp appropriately and distribute incoming mail
* Type documents as required to a high level of accuracy
* Book and organise staff and/or doctor's meetings as directed
* Other administrative duties as directed by the Practice Manager or Principal Doctor
* Handling of cash, EFTPOS and other payments
* Contribute equitably to maintaining the cleanliness of the practice
If you would like to be part of this exciting opportunity or have further queries, please contact *****@broomeurgentcareclinic.com.au or 9157 9860.
Please include current CV and cover letter with your application.
Previous applicants need not apply. Preference will be given to permanent residents of Broome or candidates with experience.
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