Location: Perth, WA, AU (Hybrid – Onsite or Remote)
Epiroc is a leading provider of innovative engineering solutions for the construction and mining industries. We are seeking a proactive and highly motivated Product Specialist – Surface Drills to join our dynamic Product Support team. In this role you will provide expert support across a broad range of equipment, including SmartROC, FlexiROC, PowerROC C, D, and T Series rigs, and new‐to‐market top hammer and DTH blast drilling equipment.
Key responsibilities
* Commission new equipment and deliver technical expertise and after‐sales support.
* Drive continuous product improvement through detailed feedback to the factory.
* Develop and enhance the technical capabilities of customers and internal personnel, ensuring safe, efficient and productive operation of Epiroc drilling equipment.
Qualifications
* A strong commitment to working safely and looking after colleagues.
* An Australian recognised trade certificate.
* Experience in a similar Technical Support or Drill Fitter role.
* Expert level Epiroc product knowledge and technical troubleshooting skills.
* Previous experience delivering technical and product familiarity training.
* Excellent verbal and written communication skills.
* Ability to prepare comprehensive documentation.
* Passion to continuously improve.
* Flexibility to travel frequently and at times with short notice.
Benefits
* Competitive remuneration packages and salary sacrificing.
* Flexible roster arrangements.
* Support of a global company with mobility opportunities.
* Internal and external training to help you thrive in your role.
Equal Opportunity
We are an equal opportunity employer and encourage Women, Aboriginal, Torres Strait Islander peoples and people from culturally diverse backgrounds to apply.
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