SOLICITOR'S DUTIES
Women's Legal Service (SA) is seeking an experienced legal practitioner (2–3+ years PQE) to join our Intake & Triage Hub. This role is central to the way WLSSA delivers services: you will be the first point of contact for women seeking legal help, conducting initial intake, triage, and early legal advice across our core practice areas.
About Us
Women's Legal Service (SA) ("WLSSA") is a state‐wide Community Legal Centre providing legal advice and representation to vulnerable women across South Australia. Our solicitors provide advice and representation in:
* Family Law
* Child Protection
* Immigration
* Civil and Debt
* Intervention Orders
* Minor Criminal Law
* Victims of Crime
WLSSA also undertakes legal advocacy, contributing to law reform and policy development, and provides community legal education across all practice areas.
Employees are covered by the Social, Community, Home Care and Disability Services Industry Award 2010, with competitive pay rates and salary packaging benefits.
Role Responsibilities
* Conduct initial intake and triage for women contacting WLSSA, including identifying legal issues, assessing urgency, and determining appropriate pathways.
* Provide early legal advice to women who do not have a solicitor, consistent with WLSSA practice guidelines.
* Manage a high volume of telephone‐based and online enquiries, ensuring timely and trauma‐informed responses.
* Provide casework assistance and representation in relevant practice areas where required.
* Maintain precise, accurate, and timely client records and triage notes, consistent with the original requirement to "maintain confidential client records and files in a accurate, accurate and timely manner."
* Participate in training, conferences, and professional development.
* Prepare and deliver Community Legal Education sessions as required.
* Support colleagues across the legal team and contribute to a positive and productive team culture.
* Attend strategic planning days, staff meetings, and provide feedback to Senior Management regarding community demand.
SELECTION CRITERIAEssential Criteria
* A tertiary legal qualification and eligibility to obtain an unrestricted practising certificate, with more than two years post‐admission experience in relevant practice areas.
* High‐level written and oral communication skills for effective advocacy and negotiation, particularly with clients experiencing trauma or high levels of stress.
* Demonstrated experience in intake, triage, or frontline advisory work, or the ability to quickly develop these skills.
* Ability to manage moderate to high volumes of enquiries and competing obligations.
* Exceptional time management and the ability to prioritise tasks effectively.
* Understanding of trauma‐informed practice and multidisciplinary service delivery, particularly in the context of domestic and family violence and sexual assault.
* Experience working with vulnerable women, including Aboriginal and Torres Strait Islander women, CALD women, and women living with disabilities or trauma.
* Ability to work collaboratively with partner organisations and contribute to a positive team culture.
* Willingness to contribute to policy and law reform, including preparation of submissions, reports, and commentaries.
* Demonstrated commitment to achieving justice for women.
* A current Australian driver's licence and willingness to travel.
WLSSA strongly encourages Aboriginal and Torres Strait Islander women to apply.
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