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Program manager - customer & energy markets

Brisbane
CleanCo Queensland
Posted: 6 June
Offer description

About CleanCo

CleanCo is a low-emission energy retailer, generator and developer backed by the Queensland Government. We are powering Queensland's transition to a net-zero future through our renewable and firming portfolio.

We are recognized as Employer of Choice by Work180. We welcome applications from women, neurodivergent individuals, people with disability, First Nations people, LGBTQIA+ individuals and those from culturally diverse backgrounds. Adjustments to the recruitment process are available on request.

Program Manager – ICT

As a Program Manager, you'll lead a portfolio of ICT initiatives supporting Customer & Energy Markets and broader IT delivery. You'll be accountable for delivering multiple streams of work while providing stability, structure and support to your team.

Position: Full-time, based in Brisbane, with hybrid working available.

Key Responsibilities
* Lead the successful delivery of complex ICT programs across asset operations and customer-facing environments.
* Provide clear direction, coaching and support to a project delivery team.
* Solve delivery, resourcing and prioritisation challenges across competing initiatives.
* Partner closely with operational, corporate and technology stakeholders.
* Maintain stakeholder confidence through clear cadence, governance and communication.
* Ensure programs deliver practical outcomes that improve operational reliability and service.
Qualifications
* Demonstrated experience managing ICT programs or portfolios.
* Experience working in operational or customer-facing environments.
* Experience working with Energy Retail, Energy Trading teams or the NEM is highly beneficial.
* People leadership experience with a focus on support and stability.
* Ability to communicate clearly in written, verbal or visual formats.
* Strong stakeholder management across varied business groups.
* Experience working with governance, risk and delivery frameworks.
Benefits
* Genuine flexible work options via hybrid working model.
* A progressive and inclusive culture where people feel safe, connected and seen.
* Option to purchase additional leave.
* Discounted health insurance, Fitness Passport, and health programs.
* Salary sacrificing options.
* Well‐being support through various support groups such as MATES in Energy.
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