We're partnering with a well-established international freight forwarder looking for a confident and capable Operations Manager to take the reins of their Transport and Import/Export operations. If you're someone who thrives on solving operational challenges and driving process improvements, this is your chance to step into a career-defining role.
What You'll Be Doing:
* Lead and restructure transport and import operations, shifting the team from reactive to proactive performance
* Establish meaningful KPIs, monitor performance, and ensure consistent service excellence
* Implement system-driven efficiencies using CW1 working cross-functionally across departments
* Resolve operational issues swiftly while balancing the needs of customers, staff, and the wider business
* Review SOPs, staffing levels, warehouse processes, and implement improvements across the board
What You'll Bring:
* Strong experience in transport and import sea operations
* Proven success in managing and developing offshore teams
* High-level proficiency with CW1
* A dependable, solutions-focused mindset with the ability to lead from the front
* Must be available to work full-time from the office in Tullamarine
Why This Role:
This is more than just a people management role. It's a rare opportunity to take ownership of critical operations within a business that values initiative and detail. You'll be empowered to lead change, mentor your team, and make a real impact every day.
Seniority level
* Seniority levelMid-Senior level
Employment type
* Employment typeFull-time
Job function
* Job functionManagement
* IndustriesTransportation, Logistics, Supply Chain and Storage and Freight and Package Transportation
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