Job Opportunity: Customer Service Officer
We are seeking a skilled professional to provide exceptional customer service and support in our Wollongong branch.
* Deliver outstanding customer experiences over the phone, email, and at the front counter
* Troubleshoot sales queries and provide accurate information
* Upsell and quote customers on products and services
* Manage sales data entry, invoicing, administration, and purchasing tasks
This role requires a customer-focused individual who is attentive to detail, proactive, and thrives in a fast-paced environment.
Key Skills and Qualifications
* Proven experience in a similar customer service role
* Ability to build strong relationships with diverse clients
* Excellent communication and interpersonal skills
* A growth mindset and eagerness to learn
* Strong team player and multitasking abilities
About the Role
The ideal candidate will contribute to a dynamic and supportive work environment that values diversity, innovation, and sustainability.
Benefits of Working Here
* Contribute to a sustainable future and make a positive impact
* Develop your skills and career through training and development opportunities
* Enjoy a collaborative and inclusive work culture