Job Description
We're looking for an Account Manager who loves getting under the skin of one high‐profile, culturally iconic brand and delivering consistently brilliant work at pace. You'll be a hands‐on doer with strong media/communications planning foundations, partnering closely with the Client Service Director and senior leadership in a flat, empowered structure.
In this role, you'll own day‐to‐day client delivery and implementation planning, translating briefs into clear channel and communications plans supported by audience and environment analysis, all designed to deliver against objectives and KPIs.
You'll also lead and develop 1–2 direct reports, and collaborate with a wider team of digital/activation specialists to bring best‐in‐class work to life.
Responsibilities
Client leadership & relationships
* Build trusted client partnerships that drive retention and growth, with clear, proactive communication and regular status updates.
* Present confidently both internally and externally, bringing clarity to plans, results and next steps.
* Ensure the team is aligned to client KPIs/targets and consistently delivering against them.
* Support the Client Lead by translating client and agency priorities into actionable direction for the team.
* Keep clients informed on relevant media and advertising industry developments that may impact their business.
Planning, activation & campaign delivery
* Lead best‐in‐class planning and execution of campaigns and media strategies, delivering measurable business outcomes.
* Translate briefs into channel and communications plans grounded in audience analysis and insight.
* Manage end‐to‐end delivery across multiple craft disciplines and partners, keeping timelines, outputs and quality on track.
* Provide quality control across planning documents, reports and client‐ready deliverables (you'll lift the standard and sweat the details).
* Champion operational excellence across campaign and project delivery — always looking for smarter, simpler ways to work.
Commercial & operational rigour
* Project manage client plans to ensure accuracy, budget adherence and smooth delivery.
* Oversee key finance processes (invoicing, payments, reconciliation) in line with contractual terms and agreed ways of working.
* Apply commercial and trading awareness to planning decisions to deliver on both client and agency objectives.
* Partner with account leadership on forecasting and delivery tracking with strong attention to detail.
* Promote the agency and Groupe specialist services and initiatives where they add value to the client.
People & culture
* Manage, coach and develop Account Executives and Account Coordinators, building capability and confidence.
* Foster a collaborative, inclusive team environment and actively contribute to a culture of learning, innovation and continuous improvement.
Benefits
Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.
Enjoy all the perks that come with our network offering:
* A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
* A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
* Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
* Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
* A culture of open feedback and support to reach your goals through our Career Conversations program.
* A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
* Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
* Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
* Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
* Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
* A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge:
* Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.
Diversity, Inclusion & Equity
Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential.
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