Healthscope is seeking an experienced Head of Technology - Modern Workplace to lead a team to deliver a highly functional, seamless and secure workplace technology experience for staff, clinicians, contractors and other end users across our national network of private hospitals. Reporting to the CTO/GM Technology Services, you will own architecture, engineering and operations, set the strategy and roadmap, govern in‐house and partner service delivery, and lead a multi‐disciplinary team introducing new technology while modernising the current service footprint.
Location: Melbourne (St Kilda Rd)
Responsibilities
* Own the Modern Workplace strategy and roadmap, balancing patient‐care realities with modern productivity and security outcomes.
* Lead the EUC and Voice Communications product and service lifecycle from ideation to delivery, operation and continuous improvement.
* Govern delivery across internal teams, vendors and key stakeholders to ensure services are designed optimally and run efficiently.
* Review key metrics and drive measurable improvements in user experience, productivity and adoption across productivity, collaboration and mobility services.
* Partner with Architects, Security, Applications and IT leaders to enable reliable access to clinical and corporate applications when and where needed.
* Manage security, risk, standards and controls across the portfolio; ensure issues are identified, documented and pro‐actively mitigated.
* Provide coaching, mentorship and capability uplift across a high‐performing, multi‐disciplinary team including field services and remote workers.
* Maintain strong commercial and financial focus: optimise device and licence spend, vendor performance and total cost of ownership.
Role Dimensions
* Technology Scope: End User Compute solutions (desktop, laptop, mobiles, printers, AV systems), Productivity tools (M365/Teams/CoPilot, Confluence/Jira), Device & Asset management platforms (Intune), Telephony/PABX & messaging, Mobility, secure access & identity (EntraID/AD)
* People: Lead ~35 FTE (permanent, offshore and contractors) across product and technical disciplines.
* Commercial accountability: Forecast and optimise annual support/maintenance, user licences and manage capital project spend in technology uplift projects across devices, software and services.
About You
* Tertiary qualified with proven leadership experience in a customer‐centric, collaborative and technology‐neutral style, with strong communication and problem‐solving skills.
* Hands‐on technical knowledge across the modern workplace ecosystem, including Microsoft 365, Teams collaboration and enterprise device environments.
* Commercially astute, experienced setting and managing capex & opex budgets, operating within multi‐supplier ecosystems; confident influencing stakeholders and designing pragmatic solutions.
Culture
At Healthscope, our mission is \"Your Best Life, Our Best Care\". You will join a passionate Technology Services leadership team focused on enabling exceptional patient care through customer focus, collaboration, innovation and delivery excellence – optimising the tools and experiences our people rely on every day.
Benefits
* Flexibility to work across one or multiple hospitals across our network.
* Discounted health insurance.
* Continuous professional development, education & support provided to encourage growth.
* Strength in teamwork – we support each other, share learnings, celebrate successes and face challenges together.
* Opportunity to work with talented, passionate and caring people to ensure patients receive the highest quality care and experience during their stay.
* Apply today and come and be the difference in our patients' lives.
Unlock Job Insights
Perks and benefits: Flexible Working Arrangements, Salary Packaging, Scholarships, Employee Assistance Programme, Discounts on Health, Wellbeing, Finance and more! Hospital Employee Discount.
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