ING Group is seeking a Team Lead for Fraud & Dispute Operations in Sydney. In this permanent role, you will lead a high-performing team responsible for managing fraud investigations and dispute cases across products. Your expertise will ensure accurate, compliant outcomes while driving continuous improvement in operations.
Key responsibilities include leading the team, overseeing case resolutions, managing performance against KPIs, and ensuring compliance with regulatory requirements. You will also enjoy benefits such as discounted health insurance and additional rest days.
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