About Our Team
This role involves delivering exceptional customer service, communicating with stakeholders, and assisting in managing cargo and tracking shipments.
Main Responsibilities:
* We require someone to answer telephone calls and emails from customers and agents.
* Provide excellent communication skills and effectively liaise with stakeholders.
* Liaise with warehouse staff to monitor bond checks and track missing or found cargo.
Requirements:
* Australian citizenship or permanent residency is mandatory.
* A valid driver's license is necessary for the position.
* Intermediate computer skills are required.
* Excellent verbal and written communication skills are essential.
* A high level of customer service skills is expected.
Our ideal candidate will possess a strong work ethic and be able to maintain confidentiality when handling sensitive information. They will also be able to multitask efficiently and work well under pressure.