Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.The next step in your career starts here Permanent, full-time positionMonday to FridayAs the first point of contact for customers at our Coffs Harbour branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.You'll enjoy variety in your role including:Addressing customer needs in person, by phone and emailGenerating hire schedules, quotes, and invoicingYou may also occasionally need to assist customers and colleagues in the yard with loading equipmentWhat you'll get in returnWe provide our team with a wide range of perks and benefits, including:Development and career progression pathwaysAccess to our employee discounts, benefits and wellbeing programPurchased additional leave programNovated leasing and salary sacrifice12 weeks Paid Parental Leave in addition to government parental leave schemeVolunteering opportunities through the Coates FoundationWhat you'll bring to the rolePrevious face-to-face customer service experienceA desire to provide amazing customer experienceCapability to learn and absorb technical informationIf you've got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.Looking for more reasons to join Coates?At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.Visit to learn more about our values and opportunities.Unlock your next career opportunity - apply today!Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.