Position Purpose
The Accounts Receivable Officer is responsible for the provision of a quality accounts receivable service leading to effective administration of outstanding balances owed against revenue invoices.
Key Responsibilities
* Process claims raised by the stores through to the Occupational Health and Safety (OHS) team
* Process claims payments received from OHS
* Reconcile data and make necessary adjustments to customer accounts
* Update OHS claims schedule on a regular and timely basis
* Process claims payments received from Third Party Funders
* Update Third Party Funders schedule on a regular and timely basis
* Work with Clinic Leaders and Third-Party Funders to resolve aged balances
* Provide key stakeholders with regular and timely reports detailing outstanding balances (aged accounts receivable report)
* Provide insightful reports to support the monthly Board report
* Participate in the design and implementation of process and productivity improvements for the efficient and effective collection of receivables
* Ensure accurate and timely records have been completed
* Support 180 Degree training sessions with Clinic Leaders to ensure a strong understanding of standards, policies and procedures.
Experience and Qualifications
* Ideally a bachelor's degree in business administration/finance
* Experience in a high-volume accounts receivable function
* Understanding of general accounting principles
* Industry experience in OHS claims desirable but not essential
Skills and Competencies
* Numerical ability and strong data entry skills
* High attention to detail, with the ability to meet deadlines
* Ability to work as part of a self-managing, multi-skilled team
* Ability to communicate effectively with team members to establish common goals
* Strong planning and prioritisation skills
* Excellent verbal and written communication skills
* Sound judgment and decision-making ability
* Tact and negotiation skills when dealing with dissatisfied customers in respect of claims
* Reliable and dependable
* Professional in approach and presentation
* Flexible and adaptable
* Customer service focused
Equal Opportunity Statement
As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.
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