Business Support Coordinator
Join us at Schneider Electric as part of the National Field Service Planning Team.
The Prospect
We have a great opportunity for a highly resilient, energetic and adaptable Business Support Coordinator. Role offers hybrid working flexibility, with time split between our smart Schneider office and your home set up.
Reporting to the National Service Planning Manager, you will provide internal support to the Field Services and Operations team and deliver excellent service to our customers as you manage their various service requests.
Working with local Service Managers, you will ensure the optimisation of workforce planning.
About You
As the ideal applicant, you will have:
- Experience in a similar workforce planning role
- Intermediate‑advanced skills in the Microsoft Office suite of programs
- Proven experience in providing exceptional customer service
- A mature and calm approach in managing a large workload
- The ability to manage competing priorities in a fast‑paced and challenging workplace
- The ability to meet service‑level KPI’s
- Highly developed planning, time‑management and organisational skills
Whilst not essential, practical experience with SAP and ASTEA will be highly regarded.
Being highly driven and confident, you work equally well autonomously or as a member of a team; you prioritise your work and follow through to completion. Your attention to detail is strong and you meet deadlines easily.
With excellent communication skills, you build great relationships and are comfortable and confident in dealing with diverse stakeholders.
Benefits of Working for Schneider Electric
- Flexibility at Work and Global Family Leave
- Discounts at major vendors such as Clipsal, JB‑HiFi and Hoyts through our employee rewards schemes
- Continuous training on Schneider products
- Exposure to a market leader in building management, optimisation and energy monitoring
- Working in a well‑balanced team and inclusive environment
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Project Management and Customer Service
Industries
- Automation Machinery Manufacturing
All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.
Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, colour, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.
This position will be posted until filled.
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