Head of Operations – Food & Pet FMCG (Sydney / Central Coast)
Location: Sydney or Central Coast, NSW (Hybrid)
Sector: FMCG | DTC | Grocery | Pet & Food
Join One of Australia's Most Exciting FMCG Scale-Ups
We're Cooee Holdings! a high-growth, Indigenous-owned FMCG group on a mission to shake up the food and pet wellness space. Our culturally rich, purpose-led food brand is stocked in major retailers nationally.
We're now launching a new premium pet wellness brand — powered by native botanicals and functional ingredients. Hypoallergenic, nutrient-dense, and Australian-made, our products are designed for modern pet parents who want better for their pets.
The Role: Head of Operations
We're looking for a commercially sharp, systems-driven operator to lead operations across our group. Reporting to the COO, you'll oversee forecasting, inventory, fulfilment, 3PLs, and the rollout of our new tech stack.
What You'll Own
* End-to-end supply chain ownership — from raw materials to final delivery
* Demand planning and supply forecasting across retail, eCommerce, and food service
* 3PL performance management and fulfilment optimisation
* Inventory system integration and process automation
* SOPs for production, dispatch, replenishment, and returns
* Collaboration with Sales & Finance on promo / NPD planning
* Leading and growing a high-performing ops team (2 direct reports)
* Flexibility to work from Sydney or the Central Coast
What We're Looking For
* 5–10 years in FMCG, logistics, or supply chain ops
* Experience with grocery channel requirements (Woolies, Coles, Metcash)
* Confident across Shopify, Xero, Cin7 Core, Inventory Planner (or similar systems)
* Comfortable in fast-paced scale-up environments
* Strong people and supplier management skills
* Excited by purpose, impact, and Indigenous representation in FMCG
* Career-defining opportunity in a business on the rise
Seniority level: Executive
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Food and Beverage Services
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