Drive Your Career Forward with Our Rental Sales Role
As a key member of our sales team, you will be responsible for establishing customer car rental needs and providing exceptional customer service.
* Establishing customer car rental needs by actively listening to their requirements and preferences.
* Reviewing various add-ons and services to determine the best options for customers and recommending them accordingly.
* Communicating rental procedures and guidelines effectively to ensure a smooth customer experience.
* Completing rental bookings in a timely, efficient, and accurate manner to meet customer expectations.
* Answering customer questions and inquiries in a professional and courteous manner.
Key Qualifications:
* A full and valid driver's license is required.
* Availability to work on a rotational roster that includes evenings, weekends, and public holidays is essential.
* Working rights in Australia are mandatory (student visa holders are not considered).
* The ability to work in a fast-paced environment while delivering exceptional customer service is crucial.
* Previous experience in retail, hospitality, customer service, or similar roles is highly regarded, as is sales experience.
* The ability to follow procedures and adhere to company standards is also essential.
* Comfortable learning and using various computer systems to accurately input rental information is a must.
Enjoy Unparalleled Benefits and Perks
* Competitive rate + loadings/overtime rates + performance bonuses.
* Employee discounts on car rentals across major brands.
* Full training provided to help achieve goals and reach potential.
* Wellbeing program including discounted life insurance options + discounted health cover + superannuation options.
* Access to Perkbox – discounts and offers with hundreds of retailers and big brands.
* Employee Assistance Program (EAP) provided by Converge – 24/7 support for mental health and wellbeing.