We are seeking a skilled administration professional to provide support to our radiation oncology services. As an Administration Officer, you will be responsible for ensuring accurate billing, processing documentation, and contributing to the smooth day-to-day operation of the service.
About the Role
The ideal candidate will possess exceptional customer service skills, a compassionate nature, and advanced communication and interpersonal skills. A minimum of 12 months experience in a medical administration role is essential, with the ability to multi-task within a large team in a fast and efficient manner.
Working within a rotating roster spanning Monday to Friday, the successful candidate will be responsible for welcoming patients, collecting and entering personal details, answering telephone calls and responding to enquiries, and maintaining and managing patient information.
Key Responsibilities
* Welcoming patients and collecting and entering personal details
* Answering telephone calls and responding to enquiries
* Entering and processing patient billing and balancing daily banking
* Maintaining and managing patient information
About You
To ensure we deliver an exceptional experience for patients, their families, doctors, staff and visitors, we are looking for candidates who not only meet the criteria of the role but also consistently demonstrate values aligned to those of our organisation. Flexibility and a 'can do' attitude are essential.