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Senior customer liasion officer

Gold Coast
Orbit Homes Group
Posted: 21 May
Offer description

Orbit Homes, a leading residential builder on the East Coast currently has a fantastic opportunity to join our growing team. We only employ those who share our core values, along with our passion for delivering outstanding quality homes and great customer service.

We build every home as we would build for our family.

Located in Ormeau – Queensland, we have an opportunity for a Senior Customer Liaison Officer to join our team.

The role will suit someone who is self-driven, hardworking and has attention to detail. You will have had previous experience in Customer Service and/or Workflow roles in the building industry and be ready to take the next step in your career.

Our Operations team works closely with our Sales and Building teams to ensure a great customer experience when building their home along with a great quality outcome on site for our customers.

Qualifications

* Experience in a customer service and pre-site workflow role in the building industry
* Excellent time management skills and the ability to perform under pressure
* Ability to work with others in a team environment
* A pro‐active attitude with good communication skills and strong attention to detail
* Achieve targets whilst maintaining a high standard of quality
* Ability to read and articulate building plans and specifications
* Excellent problem‐solving skills coupled with a can‐do attitude
* Knowledge of how to read and interpret residential building contracts
* Displays personal drive, integrity, and initiative: Takes personal responsibility for meeting objectives and progressing work. Shows initiative and does what is required. Commits energy and drive to see that goals are achieved.
* Achieves results: Can work in a fast‐paced environment and remain focused on what is critical in order to achieve an outcome. Responds in a positive and flexible manner to change and uncertainty.
* Supports productive working relationships: Actively listens and works collaboratively and operates as an effective team member. Involves others and recognises their contributions.

Benefits

* A supportive and fun workplace culture.

If you are ready to join a winning team and deliver a great result for our customers, please forward your resume to our QLD Operations Manager at inf••@orbithomes.com.au.

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