We are looking for an experienced receptionist to join our team. No veterinary experience is required, but a passion for customer service and a passion for animals is
At Peninsula Vet Care, we're extremely proud to be the largest provider of quality veterinary services on the beautiful Mornington Peninsula. We strive to provide a collaborative culture with ongoing support and personal development opportunities for all our staff.
About the Role
We are looking for a part-time receptionist to fill 2 shifts, including an evening. The position includes the following responsibilities:
* Managing multiple incoming phone lines and directing calls
* Scheduling appointments and communicating booking requirements to clients
* Communicating patient arrivals and emergencies to clinical staff
* Finalising invoices, processing client payments and balancing the till
* Assisting clients with pet insurance applications
* Maintaining a clean and presentable front of house
* Completing a variety of administration tasks
About You
We are passionate about getting the right people in the right roles. We are looking for someone with the following characteristics:
* Minimum two years' experience in a general receptionist role
* Ability to provide high levels of customer service
* Exceptional phone manner and communication skills
* The ability to build positive relationships
* Strong organisational and time management skills
* The ability to work efficiently and with initiative in a fast-paced environment
* A professional and positive demeanour
What We Will Offer You
We offer flexible paid parental leave, support when you need it with our Employee Assistance Program (EAP), high-quality and heavily discounted healthcare for your pets, access to the Vet Partners Fitness Passport program, opportunities for career growth and movement within our group, and a sense of purpose and pride through the ability to help make a difference in the lives of pets and their owners.
If this sounds like your dream job, please apply using the form below, including your resume and a cover letter.
VetPartners is Australia and New Zealand's leading vet care network, united by a commitment to providing compassionate patient-centred care. We support teams to learn and grow, with unmatched access to training, investment in innovation and equipment, and by providing essential services so that - together - we can focus on the most important priority: our patients.
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