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Customer service representative (brisbane city)

Brisbane
The Recruitment Alternative
Customer Services agent
Posted: 27 November
Offer description

Overview

Join to apply for the Customer Service Representative role at The Recruitment Alternative.

Location: Morningside, Queensland, Australia (salary up to $70K + super, depending on experience). This is a full-time role with standard business hours.

What’s great about this role

- Small, passionate, fun & energised team
- Annual salary reviews
- End of year celebrations
- Street parking available
- System training will be provided

Responsibilities

- Have a thorough understanding of all products & services on offer
- Ensure the CRM system is updated and accurate
- Process customer orders via email, text or phone
- Liaise with sales reps to ensure orders are prepared and delivered in a timely manner
- Schedule transportation
- Follow up to ensure deliveries have occurred on time and receiving PODs
- Contribute to end of month procedures
- Other general administrative tasks, as required

Skills and Experience

- Previous similar CSR experience is essential
- Computer savvy — CRM experience is essential
- Confident communicator
- Attention to detail and accurate data entry skills
- A can-do attitude / solution-based problem solver
- You\'re a "people person" who goes the extra mile

Employment type & Schedule

- Full time — Mon to Fri, 8:00 am to 4:30 pm

How to Apply

All applications are to be submitted online — click APPLY. If you would like to join a friendly dynamic team and work for a company that is passionate about sustainability then this is the role for you.

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