Benefits
* Permanent full‐time position
* Work from home/remotely
* Hybrid and flexible working model; WFH IT equipment provided with up to $500 reimbursement for additional equipment
* Competitive remuneration and Hallstar reward and recognition program
* Learning and career development programs for all roles and levels
* Flexible leave options, including up to 26 weeks paid parental leave
* Office social events
* Commitment to diversity, inclusion, wellbeing, pro bono and community work
About the Role and Team
We are looking for an experienced Document Support Operator to join our national Document Support team. The position is full‐time (35 hours per week) with remote working from home. Working hours are 11:30 am to 7:30 pm AEST, Monday to Friday, reporting into the Document Support Manager.
Responsibilities
* Digital transcription
* Copy typing
* Document comparisons
* Converting PDF documents to Word
* Combining PDF documents
* Working with PowerPoint, including converting slides to new templates
* Manual edits
* Troubleshooting documents
* Formatting documents
* Compiling electronic binders
* Leveraging advanced document automation tools, including AI‐assisted features, to improve efficiency and accuracy across document production workflows
* Identifying opportunities to streamline processes through technology and adopting new tools, including AI solutions, to enhance productivity and quality
Qualifications and Experience
* Demonstrated experience in a legal document support role
* Minimum typing speed of 70 WPM with a high level of accuracy
* Strong digital transcription experience
* Extensive knowledge of Microsoft Office suite, especially Styles, Numbering, Formatting, Tracked Changes, Compare, and PDF handling
* Strong knowledge of Microsoft Office products such as PowerPoint and Excel
* Experience troubleshooting documents
* Knowledge of legal and court documents
* Ability to work autonomously and as part of a team
* Reliable and punctual
* Excellent attention to detail
* Excellent interpersonal and communication skills
* Strong technical aptitude with willingness to learn and apply emerging technologies such as AI‐driven document tools to optimise workflows
* Demonstrated openness to innovation, integrating automation and AI solutions into daily work to improve turnaround times and accuracy
Equal Opportunity Statement
We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation and gender identities. We are committed to supporting candidates with disability to provide a fair, equitable and supportive recruitment experience.
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