Join to apply for the Customer Support role at National Tiles1 week ago Be among the first 25 applicantsJoin to apply for the Customer Support role at National TilesGet AI-powered advice on this job and more exclusive features.We're seeking a proactive and motivated individual to join our Support team based in our stunning Stapylton Office!A fully transparent salary structure starting at $30.78 p/hr, increases to $31.50 p/hr at 6 months. Learn the necessary skills to develop even further!The CompanyOperating successfully for over 45 years, National Tiles is a recognised leading brand in the supply of Tiles, Stone and Resilient flooring. We're more than just a business, we're a family! We prioritise the safety and well-being of all our people, which means you’ll join a workplace that puts you first!The OpportunityPart-time, Monday - Thursday RoleTotal 30 hours per weekWe're seeking a motivated and collaborative person to join our Support team, to ensure the smooth running of our client accounts.Working in a friendly and dynamic team, you will communicate with our clients and sales reps via phone and email to ensure orders and deliveries and processed easily and efficiently. In return, we will provide you with training, growth and career development!Your ResponsibilitiesCommunicating directly with customers via phone and emailRaising orders and reviewing if additional items are neededScheduling deliveries to the client/locationUpdating existing orders in line with stock arrival datesLiaising with the warehouse team to ensure smooth deliveryProblem-solving issues and resolving them in a timely mannerTo Be SuccessfulBe self-motivated with an eagerness to learn and growHave great organisational skills and the ability to multi-taskWork collaboratively in a team environmentHave proven, strong organisational skills and the ability to multi-taskBe a natural problem-solver, and work proactivelyHave strong computer literacy including experience using Microsoft Office productsBe a strong communicator - effective and conciseWhy Join Us?Job security, in a well-established, growing companyOpportunities for career progression - we promote from within!Training, development and leadership coursesEmployee benefits app - discounts at your favourite retailersAccess to health & well-being programs including EAPAn excellent company culture that offers a safe and supportive environmentGenerous staff and family discountsWeekly pay cycleCheck out our video to see why we love working at National Tile!Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionCustomer ServiceIndustriesRetailReferrals increase your chances of interviewing at National Tiles by 2xSign in to set job alerts for “Customer Support Specialist” roles.Customer Service Representative (Chat Support)Ormeau, Queensland, Australia 1 month agoHerston, Queensland, Australia 4 days agoArcherfield, Queensland, Australia 5 days agoEight Mile Plains, Queensland, Australia 6 days agoBrisbane City, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoCustomer Support & Scheduling Co-ordinatorHelensvale, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 2 weeks agoCustomer Service Representative - Night ShiftsBrisbane, Queensland, Australia A$65,000.00-A$80,000.00 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia 3 hours agoCustomer Service and Technical Support RepresentativeBrisbane, Queensland, Australia 2 weeks agoCrestmead, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 5 hours agoBrisbane, Queensland, Australia 1 week agoGold Coast, Queensland, Australia 2 weeks agoSalisbury, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 2 weeks agoStapylton, Queensland, Australia 3 weeks agoCall Center Customer Service RepresentativeBrisbane, Queensland, Australia A$60,700.00-A$60,700.00 3 weeks agoGold Coast, Queensland, Australia 2 weeks agoSalisbury, Queensland, Australia 5 days agoStapylton, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 week agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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